COVID-19 Adaptations

Our Top Priority — Our Guests

Enhanced Health and Safety Measures have been introduced:
  • Prior to arrival, guests will be asked if they would like to discuss personal preferences on service levels and interaction with colleagues
  • Temperature checks for all guests and colleagues, as well as standard protocols for handling temperature detections of 37.5 degrees Celsius and above
  • PPE available for all guests to use during their stay, which include face masks, disinfectant hand sanitizers and disposable gloves (upon request)
  • Enhanced health and safety training measures have been put in place for all colleagues, including the correct procedures for wearing PPE equipment, social distancing and case notification protocols
  • Preventive measures have been distributed to all suppliers and contractors
  • Significant increases in regular disinfection is conducted across hotel areas
  • Increased cleaning in place of all hard surfaces throughout hotel public areas and in guest rooms – focusing on frequently used elements such as door handles, etc.
  • Increased anti-viral disinfection measures in place for all in room soft furnishings and surfaces e.g. telephones, bedside buttons, etc.
  • Guest room bedding and linens cleaned and changed daily for all new check in guests
  • Laundry, bedding and linens washed at sufficiently high temperatures to ensure sterilization
  • Table distancing measures in dining outlets to ensure alignment with local requirements